This can create confusion and could detract from the relationships you want to build with your repeat customers. While Amazon FBA does offer multi-channel fulfillment, orders from your website and other platforms will still be sent in Amazon boxes. You don’t have the option to include a personal note from you to your customer or to ship in a box with your brand or even a neutral box. All Amazon FBA orders are shipped in boxes with the Amazon logo.
When FBA ships your product, the customer experience is around Amazon, not your brand. To add insult to injury, the amount of your reimbursement may be based on Amazon’s valuation of your merchandise, not what you actually paid for it. In the meantime, once again, you aren’t generating sales. When this happens, you must file a claim and Amazon will usually reimburse you for the loss. Your product can also get lost in the Amazon supply chain. Even if the delay doesn’t impact your customers, inventory that sits on a pallet on a loading dock ties up your capital without bringing in money, something you want to minimize in your ecommerce business. This can cause delays in your customers’ orders that lead to a drop in your seller ratings or even canceled orders. Some sellers have complained of a delays that can stretch from days to weeks for their inventory to be logged into the Amazon FBA system and ready to ship. Amazon FBA inventory delays and lost products Find out Amazon’s storage price sheet and compare the price with other fulfillment providers. It’s hard to preserve margin given Amazon’s high storage rates. That percentage fee can vary from a low of 6 percent for personal computers to a high of 45 percent for Amazon device accessories. Amazon also takes a percentage of the total sale price, depending on the type of item being sold. But the biggest problem is the difficulty companies have in preserving margin because of FBA’s high costs.Īmazon charges sellers a variety of fees - monthly storage charges, membership fees, and shipping and giftwrapping fees, etc. There are a number of Fulfillment by Amazon problems.
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